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Payment must be received before orders are shipped.  

If there is an inaccuracy with stock numbers or pricing, we will contact you via email as soon as possible and will happily refund you or put your payment towards another item. 

We reserve the right to change any details on this website at any time, including pricing and shipping costs, without prior notice.

On the occasion that you find a fault, please contact us immediately on hello@chuckles.co.nz.  If, after the item is returned and inspected, we deem it to be faulty and not wear and tear, we will meet our requirements under the Consumer Guarantees Act. 

If you wish to cancel an order, please email hello@chuckles.co.nz.  Any cancellations received prior to shipping will incur a 10% handling fee. 

Chuckles NZ takes no responsibility for any misuse of products or damage caused by incorrect washing of the nappies.